Política de Privacidade
Última atualização: 07.06.2026
We (also referred to as "We," "Us," or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Lume Caldência website (the "Site").
We uphold the following principles:
To be transparent about how we collect and process your personal data:
We want you to make informed choices about how Personal Data is used and processed. That is why we built our website. To support this goal, we use various methods and procedures to provide you with relevant information about the use of Personal Data.
When we believe you need specific details, we will provide that information at the appropriate date and time.
We are glad to answer any questions you may have and to offer any clarification you need regarding limitations imposed by law. You can reach us by email at the address below: info@lume-caldencia.com
Personal Data will be used only for the purposes specified in the Policy.
We may process Personal Data for several purposes, including providing the website to you and connecting you to third-party trading platforms (the 'Services'), improving the website, protecting our rights and interests, supporting the maintenance and delivery of the Services, meeting any regulatory or legal obligations, and carrying out administrative and business activities that enable the delivery and use of the Services.
We also process Personal Data to better understand your preferences and needs.
To exercise key tools that protect your rights regarding Personal Data:
We maintain robust resources to support the exercise of your rights. You may contact us at any time to request Personal Data relating to your personal information. We will modify or delete it, or cease using it for specific or general purposes. We will transfer the information to you or to a third party. We may fulfill your requests.
Proteja seus Dados Pessoais:
While we cannot guarantee the complete security of your Personal Data, we remain committed to applying a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is now complete.
1. O Escopo?
This policy explains the types of Personal Data the Company collects from individuals, and how we process, share, and protect that data.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or can access.
The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for the general public and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such persons to use our services. If we become aware of any information relating to children, we will delete it as quickly as possible.
2. Quais Dados Pessoais Temos Sobre Você?
We collect Personal Data when you use the Service and its channels or visit our website. In some cases, we may request your Personal Data directly. In others, we collect it by analyzing how you use our Services or support channels, or by receiving information from our third-party partners.
3. Você não é obrigado a divulgar informações pessoais à empresa, e não há consequências caso opte por não fazê-lo.
You are not required to provide us with any Personal Data. However, withholding it may prevent us from delivering our Services or granting you access to the website.
4. What types of Personal Data do we collect? When you visit our website, we collect the following personal data about you:
This includes information about your online activity log, traffic data (including your IP address, access date, access time, and access date), the language used, software crash logs, the type of browser used, as well as information about the device you used. The information collected is not private and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through Us.
Personal information you specifically provide to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Legal basis and grounds for processing personal data
The Company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.
Without a legal basis, the Company cannot use your Personal Data. The legal grounds on which the Company may process your Personal Data are:
- You have given consent to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Site so that we can transfer it to a third-party trading platform.
- The Company or a third party may process data to serve a legitimate interest. For example, this may be necessary to improve Our Services or to defend legal claims.
- The processing is necessary to comply with a legal obligation.
Contact us by email for more details about the processing necessary to protect legitimate interests.
Below is a list of the reasons and legal grounds we may rely on for the information you provide to us. Personal Data.
Escopo
Base Legal
1. Sharing your personal data with third parties at your request to enable access to digital trading
If you request it, we may collect your Personal Data in order to forward it to third-party companies.
You have given your consent to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns
Personal Data is necessary to help answer any questions you may have about the Services.
Processing is necessary for the legitimate interests of the Company or those of a third party.
3. To comply with any legal, administrative, or judicial obligation, Personal Data is processed to meet applicable legal requirements.
Processing is necessary to comply with our legal obligations.
4. To improve Our Services, We may use Personal Data to enhance Our Services. This includes, among other things, any crash or malfunction reports We collect in relation to the Services.
Processing may be necessary for the legitimate interests of the Company or those of a third party.
5. Para prevenir fraudes e uso indevido dos Nossos Serviços
The Company's legitimate interests or those of a third party must be processed.
6. To perform and manage operations required to deliver Our Services
Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and similar processes.
Processing is necessary for the legitimate interests of the Company or those of a third party.
7. To conduct analyses, such as statistical analyses
We apply various analytical techniques (including statistical ones) to make decisions on a range of matters.
The Company must process its legitimate interests or those of a third party.
8. Protecting our assets, rights, and interests, and those of third parties, including establishing and defending legal claims
We may process Personal Data to protect our rights, interests, and assets, or those of third parties, in accordance with any applicable laws, regulations, or agreements and any conditions, terms, or policies.
Processing is necessary for the legitimate interests of the Company or those of a third party.
6. Transferência de Dados Pessoais a Terceiros
The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, IP address information services, and providers that analyze user experiences.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you have made available to us to those third-party trading platforms. Your Personal Data will then be governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with related entities or business partners. This can give the Company the resources needed to develop and improve the products and services it offers to its clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
In addition, we may share Personal Data about you with potential investors or buyers, or with creditors of the Company or any other group company, in the event of such a transaction (including the transfer or sale of assets belonging to the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other group business.
7. Cookies and third-party services
We may use third-party services, such as those that display advertisements on our site or analytics providers. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device each time you visit or access the site. They are used to collect information about your preferences and browsing habits in order to improve the user experience, remember your preferences, and personalize the products and services you may enjoy. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and last only briefly until you close your browser. Others are persistent cookies. Persistent cookies remain on your device for a period of time after you close your browser. They help the Site recognize you as a returning user and allow users to return to the site.
Tipos de Cookies:
They may be used by us according to their purpose:
Cookie type
Cookies estritamente necessários
Escopo
These cookies are required for you to access the features you have requested and to navigate our website. They are used to deliver the information, products, and services you have requested from us.
They are essential for your device to download and transmit data. This allows you to browse the site, use its features, and return to pages you have already visited.
Informações Adicionais
Cookies collect Personal Data, such as your username and the date of your last login, to confirm that you are signed in to the site. They are deleted as soon as you close your browser (session cookies).
Cookie type
Cookies de Funcionalidade
Escopo
Cookies allow us to recognize you on each visit to our site and save your preferences.
Informações Adicionais
Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted as soon as you close your browser (session cookies).
Cookie type
Cookies de desempenho
Escopo
We use cookies to collect statistical data on site performance and to help us improve it. They also enable us to run analytics across our site.
Informações Adicionais
Cookies store anonymous data that is not linked to any identified or identifiable individual. They can be removed by closing your browser. Other cookies have no fixed expiration date.
Cookies are blocked or have been removed
To block or remove cookies, you need to change your browser settings. Below are links to guide you through the process in some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that if this occurs, some or all of the Website's functions and features may not work as expected.
ONLINE TRACKING NOTICE
This service does not currently support "Do Not Track" signals.
8. Retention of Your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, policies, or orders.
We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for an additional 12 months.
We regularly review the Personal Data we hold to ensure it is no longer required.
9. Transfers of personal data to a third country or an international organization
Your personal data may be transferred to other countries, meaning it can be sent to a third country (a country other than the one in which you reside) or to international organizations. The Company takes all necessary measures to protect the Personal Data you provide and to ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organization that the EU Commission has determined provides an adequate level of protection for the Personal Data transferred to it, in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is carried out under a legally binding and enforceable agreement between public bodies or authorities, pursuant to Article 46(2)(a).
- The transfer was carried out in accordance with the standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
Upon request, the Company can provide details about the safeguards in place to protect your Personal Data when transferred to third countries or international organizations. To request this information, email info@wealthwaydigital.uk
10. Security of Personal Data
We implement appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will remain free from failure. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.
Where legal or other obligations beyond our control apply, we may be required to provide Personal Data about you to third parties, such as public authorities. In such cases, we cannot control the security applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet in a fully secure manner. The Company cannot guarantee the security of Personal Data that you transmit to us over the internet.
11. Hyperlinks to third-party websites
Links to third-party websites and applications are provided on the site. These applications and websites are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or applications. This Policy does not apply to actions carried out through them.
Before accessing any third-party website or application, we recommend reading its respective privacy policy before deciding to access or use it, as well as before providing any Personal Data.
12. Changes to This Policy
When accessing any third-party website or application, we recommend reading its privacy policy before deciding to access or use it, and before providing any Personal Data.
13. Your rights regarding your personal data
You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data that is not necessary for Us. You may also restrict the scope of how your personal information is processed.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide about your Personal Data. To exercise your rights, send a request by email to the address below.
Right of access
The Company can verify the accuracy of the Personal Data being processed about you. If accurate, you may access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. The data will be made available electronically if you so request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request harms another person's rights and freedoms, the Company may refuse it or limit its ability to comply.
Right to rectification
The Company has the right to rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be rectified, taking into account the purposes of the processing.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no legal basis for the processing; (c) you object, at any time, on grounds relating to your particular situation, to the processing of Personal Data about you based on legitimate interests pursued by Us or by third parties; (e) the Personal Data is processed unlawfully; or (f) the Personal Data must be removed to comply with a legal obligation of the company.
This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Restrictions on processing
If you contest the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data.